I've got a bunch of FortiGate 71G's all configured identically, however SolarWinds is not detecting the Machine Type correctly on some. It's detecting them as either FortiGate 71G (Correct), or Fortinet, Inc. This then caused the node category to be incorrect. Any ideas? Thanks Mike
Hello Is it possible to Open/Close a ticket with a past or future date/time via API? (I thought so because it is possible to adjust the opening/closing date/time on an existing ticket). i could not find any variable for Open/Close datetime to pas via API: https://documentation.solarwinds.com/archive/pdf/whd/whdapiguide.pdf…
When installing a new Linux agent on the newly deployed Linux host using this method: How can I ensure that I check and verify the Agent is correctly polling the Linux node? Because the company's security policy requires the root user account password to be rotated every 24 hours.
Hi Team, Creating this feature request on behalf of my client. They would like to a feature to ensure that approvers’ comments on approved or declined requests are automatically added to the ticket comments section, so that requesters—who cannot view workflow details—can still see the justification or feedback.
Hi Team, Creating this feature request on behalf of my client. Send automated reminder emails to approvers, including Approve and Decline action buttons for quicker response.
I'm trying to pull the "ICMP Status Only Nodes", from the "License Summary Report" via SWQL for part of an alert I'm trying to create. I used the following query in SWQL: SELECT NodeID, Caption, IP_Address, ObjectSubType FROM Orion.Nodes WHERE ObjectSubType = 'ICMP' It comes back with 293. When I go into the console and…
Hello We've hooked up our XIQ Controller as a single node through api.extremecloudiq.com. I have all the data about connected clients, channels, AP names, SSIDs broadcast etc, but is it possible to break this down a little, label APs by site, maybe place them on a floorplan? I went to create a group to contain these child…
I've been reviewing licensing to monitor Azure with SAM. This is with per-node licensing for SHO Essentials. As I understand it, SAM can monitor Azure via the Azure API. Thus my initial thinking was onboarding Azure monitor would consume a single node license and this would return everything possible such as all the Azure…
I am making a ticket template that it would be beneficial to have the ability for the incident requester (who is at task user status) be able to see that others on the ticket are completing their tasks. Is this possible? Obviously I can see the progress, but for this particular ticket type, the requester would benefit from…
I need to create a custom SAM template to duplicate the Appinsight for Active Directory template. Since the components in the Appinsight templates are not available in the Component Monitor library, I can't build the template that way. I have been able to add or discover all of the component types except the "LDAP…
Hi Team, Creating this feature request on behalf of my client. They would like to ability to provide access modifying ticket attribute data, enabling more flexible and accurate ticket management.
Hi Team, Creating this feature request on behalf of my client. They are requesting a feature to implement a post-implementation survey for Change Requests to gather feedback that will help improve user experience and support quality.
Hi Team, Creating this feature request on behalf of my client. They would like to have approvers to be able to view the requestor’s change request under their “My Tasks” list, ensuring the approval action is easily accessible.
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