Monthly mission is making a comeback. The community is coming in for a historic landing, and the THWACK crew is already preparing for the next orbit. June’s mission, Birthday Celebration, is all about honoring the phenomenal milestone of our community’s journey while powering the next generation of monitoring excellence.…
I ran across this error after the 2026.2 upgrade. After trying to re-run config wizard, running a repair on the SolarWinds Platform, and reinstalling SolarWinds as a whole I was able to resolve the issue by simply removing the Hardware Health Overview widget from any dashboard experiencing the error and re-adding it. Just…
I have some 3000 devices , where the SNMP credentials are being changed. I want to automate that(in batches), Can we automate this? something like it reads the data from a csv or something then goes into Solarwinds changes the credentials, then generate report at the end , which devices failed snmp, and run the backup on…
Hello everyone, the customer has reported a problem referred to a user account that belonged to an employee wholeft the company some years ago. While reviewing the Windows Server 2022 event logs, we noticed that this account is still associated with a SolarWinds process. Specifically, the process involved is…
Fell behind on the mission? Joined late? We've got you covered. Catch-Up Superpowers are now available, giving you a second chance to unlock missed mission questions and keep your progress going. 👉Start catching up here: Mission How to Unlock & Complete Missed Questions Sign in to THWACK and open the mission page. Find the…
Hello everyone, Does anyone tried to parse or have a way to convert the content field data from Orion.SCM.Results.PolledElements ? My objective is to retrieve the polled data from the Server Configuration profile I created. This profile it parses all local certificate (using Powershell) from the nodes that have agents in…
Using patch manager 2026.2. How might I create an alert if my number of monitored nodes exceesed what my license allows? For example, when I open the console I see the following so I would like an e-mail alert for it. Is it logged anywhere that I could pick up using Splunk or the like?
Hi all, Is it possible to add attachments to ad-hoc emails from incidents? The full story is we use a service catalog item to do account requests. Part of the process is notifying external folks that the request has come in and sharing the relevant info. Typically, this is easy because the info is accessible via variables…
when I query EOC 2.0, I get a null reply. Shouldn't EOC forward the query to the individual instances using the federated SWIS - then combine it all and present the data as a result set? var swqlNodeStatusTable=` select top 3 caption, InstanceSiteId from orion.nodes ` var params = JSON.stringify({ query:…
Hi everyone, I am looking for some community guidance and shared experiences regarding monitoring a NetApp MetroCluster setup using SolarWinds Storage Resource Monitor (SRM). We want to ensure we have robust visibility into the MetroCluster connection status and replication health between the nodes/sites. Ideally, we need…
Currently, when switching an Agent from one Polling Engine to another, The Agent receives only the RealIP of the new Polling Engine in its config. If the Polling engines are behind a NAT, you have to manually update the config file and restart the Agent to reconnect to the Polling Engine. This can lead to disconnected…
It not possible to remove a subnet from an exclusion list. The workaround right now is to recreate the whole exclusion list. Not very user friendly.
Target Platform: SolarWinds Observability Self-Hosted (Advanced / Enterprise Scale) 1. Executive Summary & Context Enterprise, public sector, and telecom customers (such as PTCL, Nayatel, and banking/defense institutions) are rapidly shifting toward modern, microservice-based application architectures. While SolarWinds…
The mobile app currently requires users to re-enter their SSO credentials every 24 hours, which creates unnecessary friction and users are not likely to adopt. We would like the ability to configure the SSO session timeout so administrators can determine how long users remain signed in before being prompted to authenticate…
Please add the ability to format the text and include images, response templates, etc. in the resolution. It is very limited and currently only serves as an extra email to end users. It needs the same capability as the comment field in a ticket.
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